Terms & Conditions

TERMS & CONDITIONS — WELLNESS BODY WORX

 

Terms & Conditions

Welcome to Wellness Body Worx. By accessing our website, booking services, or purchasing products, you agree to the following Terms & Conditions. These terms are designed to protect both you and our business. If you do not agree to any part of these terms, please do not use our site, services, or store.

1. General Use of Website

This website is operated by Wellness Body Worx. Throughout the site, “we,” “us,” and “our” refer to Wellness Body Worx.
By using this site, you confirm that you are at least 18 years old and legally able to enter into agreements.

We reserve the right to update, change, or replace any part of these Terms at any time.

2. Wellness Services Disclaimer

Our services include acupuncture, Gua Sha, cupping therapy, Tuina bodywork, E-stim, and other natural wellness modalities.

Important:

  • These services are not a substitute for medical treatment.

  • We do not diagnose, treat, or cure medical conditions.

  • You must consult a physician for any medical concerns.

  • Results vary; no outcome is guaranteed.

By booking a service, you acknowledge and accept that:

  • You are voluntarily receiving services.

  • You understand the risks (bruising, marks, temporary soreness, skin irritation, etc.).

  • You release Wellness Body Worx from liability for any adverse reactions, injuries, or unexpected results.

If you have a medical condition, you are responsible for seeking approval from a healthcare professional before receiving treatment.

3. Client Responsibility

Before receiving any treatment or service, you agree to:

  • Provide accurate health information.

  • Disclose any conditions, allergies, medications, or concerns.

  • Follow aftercare instructions provided by your practitioner.

We are not responsible for complications resulting from withheld information, failure to follow instructions, or misuse of products.

4. Product Disclaimer

We sell natural health products, supplements, oils, balms, ointments, and accessories.

By purchasing these items, you agree and understand:

  • These products are not intended to diagnose, treat, cure, or prevent any disease.

  • You are responsible for checking ingredients for allergies.

  • You must consult a healthcare professional before using supplements or herbal products.

  • We are not liable for improper use, allergic reactions, or interactions with medications.

  • Individual results vary.

5. No Medical or Professional Advice

All information on our website, including descriptions, blogs, or product details, is for informational purposes only.
Nothing on this website should be interpreted as:

  • Medical advice

  • A medical diagnosis

  • A treatment recommendation

  • A guarantee of results

You use all products and services at your own risk.

6. Limitation of Liability

To the fullest extent permitted by law:

Wellness Body Worx is not liable for:

  • Injuries resulting from treatments

  • Reactions or side effects from products

  • Misuse or abuse of any product

  • Losses from relying on website information

  • Damages, including direct, indirect, incidental, or consequential

Your exclusive remedy for dissatisfaction with services or products is to discontinue use.

7. Booking, Cancellation & No-Show Policy

By booking an appointment, you agree to our scheduling policies:

  • Late cancellations may be subject to a fee.

  • No-shows may be charged the full session fee.

  • We reserve the right to refuse service for inappropriate behavior, safety concerns, or policy violations.

8. Returns & Refunds

For hygiene and safety reasons, all wellness products, oils, balms, patches, and supplements are final sale unless defective.

Returns are not accepted for:

  • Opened products

  • Used products

  • Products damaged by the customer

  • Incorrect expectations of results

We reserve the right to approve or deny refunds at our discretion.

9. Shipping & Delays

We ship domestically and internationally.
Once orders are in transit, shipping delays are outside our control.

We are not responsible for:

  • Postal delays

  • Customs processing times

  • Lost or stolen packages (after carrier delivery confirmation)

10. Intellectual Property

All content on this site—text, images, logos, product descriptions, and branding—is the property of Wellness Body Worx and may not be copied or reproduced without permission.

11. Privacy & Data

We collect information necessary to process orders, bookings, and website performance.
We do not sell or share personal data.

See our Privacy Policy for full details.

12. Governing Law

These Terms & Conditions are governed by the laws of Ontario, Canada.

13. Acceptance of Terms

By using our site, booking a service, or purchasing a product, you confirm that you have read and agree to these Terms & Conditions.